Introduction

Welcome to the ASIC Success Support System, a comprehensive program designed to provide guidance, workshops, and resources to support your journey to studying in Canada. This program is offered through the collaboration of Tenn-K Consultants Ltd. and New Roots Canadian Settlement Services Ltd. By enrolling in the ASIC Success Support System, you agree to be bound by these terms and conditions.

1. Program Duration

The ASIC Success Support System is structured as a one-time purchase program that grants you access to the specified workshops, guides, templates, and resources. Your access to the program materials will be available for the duration specified at the time of purchase.

2. Payment Terms

2.1 Payment Options: Participants must pay in full or select an approved instalment plan at the time of enrolment.

2.2 Refund Policy: Tenn-K Consultants Ltd. guarantees that students who complete all required steps and follow our expert guidance will receive at least one offer of admission from a Designated Learning Institution (DLI) in Canada, provided they meet basic eligibility requirements.

If a student is not offered admission after fully participating in the ASIC program, they may be eligible for a full refund, subject to the following conditions:

Refund Eligibility Conditions:

- The student has completed all on-boarding steps, submitted the required documents on time, and followed all guidance and timelines provided by the Tenn-K team.

- The student exhausted all three (3) application submissions to institutions or programs that were recommended by Tenn-K.

- All applications were submitted by Tenn-K on the student's behalf or reviewed and approved before submission.

- The student did not receive any admission offer from any of the three institutions, and official documentation of refusal is provided.

- The student attended required bi-weekly check-in meetings, submitted requested information and documents, and fully cooperated during the process.

- The student has not violated any application instructions, submitted false or incomplete documents, or failed to respond to school inquiries.

It is the client’s responsibility to pay attention to and ensure that they meet the minimum academic, language, and other program-specific requirements for the schools and programs being applied to. While Tenn-K provides guidance and support, admission decisions are made solely by the institutions.

If all the above conditions are met and no admission offer is received, the full program fee will be refunded — no games, no excuses.

This refund does not apply in cases where the student:

- Chooses to apply to programs or institutions outside of our recommendations.

- Submits incomplete, false, or misleading documentation.

- Fails to respond to school requests, emails, or timelines.

- Misses key deadlines outlined during the ASIC process.

3. Program Content

3.1 Included Services: The ASIC Success Support System includes workshops, tutorials, guides, templates, checklists, and access to community discussions as specified at the time of enrollment.

3.2 Modifications: Tenn-K Consultants Ltd. and New Roots Canadian Settlement Services Ltd. reserve the right to modify, update, or remove any components of the program to enhance its effectiveness or due to unforeseen circumstances.

4. User Conduct

Participants are expected to conduct themselves in a professional and respectful manner toward all other participants, mentors, and program facilitators. Harassment, misuse of services, or any disruptive behavior may result in immediate removal from the program without a refund.

5. Intellectual Property

All materials provided within the ASIC Success Support System, including but not limited to training materials, worksheets, templates, and recorded sessions, are proprietary and protected by copyright laws. You are granted a limited, non-exclusive, non-transferable license to use these materials for personal, non-commercial purposes only. Any reproduction, distribution, or sharing of program content without explicit permission is strictly prohibited.

6. Disclaimers

The ASIC Success Support System provides guidance and resources to assist participants in their study journey to Canada. However, Tenn-K Consultants Ltd. and New Roots Canadian Settlement Services Ltd. do not guarantee specific outcomes, including but not limited to visa approvals, admission offers, or permanent residency success. The effectiveness of the program depends on individual circumstances, effort, and adherence to Canadian immigration requirements.

7. Cancellation and Termination

7.1 Cancellation by Participant: Since the program is a one-time purchase, cancellation after enrollment is not permitted. No refunds will be issued.

7.2 Termination by Us: Tenn-K Consultants Ltd. and New Roots Canadian Settlement Services Ltd. reserve the right to terminate your access to the program for any breach of these Terms, including misconduct, unauthorized sharing of materials, or fraudulent activity.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and Jamaica. Any disputes arising from these Terms shall be resolved under the jurisdiction of the applicable Canadian or Jamaican courts.

9. Contact Information

For any questions or concerns regarding the ASIC Success Support System or these Terms, please contact us at:

Tenn-K Consultants Ltd.: [email protected]